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Soldiers Point Marina... Australian Marina of the Year 2015-2016

Soldiers Point Marina has been announced the Marina Industries Association & Club Marine Australian Marina of the Year 2015-2016 (over 140 boats) at the Marina of the Year Awards marine15 Conference on the Gold Coast.

The award recognises excellence in the provision of marina services, facilities and operations. 
The judging criteria covered the marina’s goals and objectives, business performance, customer service and satisfaction; marketing, environmental responsibility and risk management; staff training, industry and community involvement and other accomplishments.

“It is an honour and a privilege to receive this prestigious award” said Darrell Barnett CMM, Marina General Manager. “At Soldiers Point Marina we all work very hard in setting new standards with our luxuriously appointed amenities, world class facilities and services beyond our customers’ expectations. We understand the importance of being excellent community and corporate citizens” he said.

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Testimonial

I have to say, that even in the short time I have been there, I am more impressed than I thought I might be with Soldiers Point Marina and the professional 6 star service you offer.

During the recent storms, the ability to check my boat via your webcam camera was invaluable. As I had only just moved "The Omen" to the marina, I still only had light docking lines securing the boat. When I called, late at night, you went out of your way to place extra lines to secure it in the strong wind, and I was able to watch you do it, via the web cam. It eased my concerns, for this I sincerely thank you for your care and attention to my pride and toy.

Your service also extends to personal attention and assistance with loading, unloading, valet parking and the ability to have ice delivered to my boat, this is service I have never experienced at all the other marinas in Port Stephens I have berthed at over the years.

Soldiers Point Marina is truly a 6 star marina, I just wish I had moved "The Omen" there sooner.

Bob Baldwin - Port Stephens